A Service of the Department of Molecular and Human Genetics at Baylor College of Medicine

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Information for Patient and Parent/Caregivers

The steps below are for those who wish to request a consultation for themselves or a loved one. Before getting started we recommend that you visit our Services page for more information of the types of services offered.

Steps to get started

Sign up

Complete the sign-up form on the next page to set up an account as a patient or parent/caregiver.

Validate your account

Check for an email from Consultagene (no-reply@consultagene.org) to verify your account. If you can't find the email in your inbox, check the junk mail folder.

Set up account

Click on the link in the email to validate your account and you will be directed back to Consultagene where you will be asked to set a password.

Complete the User Profile

Log in to complete your user profile and you will be directed to the account's dashboard

Create the Request

Clicking on the "Request a Referral" button on the dashboard will bring up the request form. Select the clinical or research program and complete the rest of the form.

What's Next

After submitting a request, you can view the status of the request on your account's dashboard to see if it has been approved or declined. If a request is declined, you should receive an email stating the reason for the declination. If it is approved, you will be contacted and assigned the next step, called a journey. Your journeys will be listed on your account's dashboard under "Assigned Journeys".